Best IT Support Certifications That Will Take You to the Next Level | ATG Learning

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Best IT Support Certifications That Will Take You to the Next Level


Lindsay Howard | Friday, Feb 28, 2020

Best IT Support Certifications That Will Take You to the Next Level

Working in a Tier 1 Help Desk support role, or another similar position, can give you the most valuable asset: experience. Experience is predominately the number one requirement for any open IT job listing. You now know your way around the software/product and complete your daily tasks effortlessly. But to get to the next “tier” or level, review the skills below that will be expected of you to perform.

Next Level IT Skill Set

Mid-Level salary expectations: $47,657

If you’ve already successfully acquired the CompTIA A+ certification, then to earn your next promotion or salary raise, consider obtaining additional certifications to add to your repertoire.

Next Level IT Certifications


Pro tip: Get your IT certification training and exam paid for by your employer! Reach out to your HR department to find out if such allowances exist within your organization.

If your end goal in IT Support is to be an IT field engineer or a positon in leadership, come back next week to read our blog titled, “IT Support Management Certifications

Source: https://www.comptia.org/content/it-careers-path-roadmap/it-support-specialist

* Microsoft MCSA, MCSE and MCSD certifications will retire June 30, 2020. The exams and certifications are still valid but the time left to certify is reduced! The MCSA, MCSE, and MCSD certs are being replaced with Microsoft’s role based certifications.
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